Carpedia Consulting
is a niche consultancy, designing, developing and implementing custom tailored solutions to assist our clients achieve significant and sustainable business growth
The Growth Drivers
CX
Customer loyalty
Customer Lifetime Value
Employee Engagement
Cost to serve
NPS Scores
Well executed CX programs leads to significantly higher RPC (revenue per customer)
Acquisition
Revenue streams
Customer Base
New Business
Revenue Growth
Enterprise Value
Customer Acquisition
Programs builds strong growth foundations
Retention
Reduction in attrition
Lower cost/customer
Revenue Stabilization
Revenue Growth
Enterprise Value
It’s 7 x more expensive to acquire a new customer then to retain an existing one
Penetration
Market Share
Share Shift
Revenue Growth
Lower Transaction costs
Selling more to existing customers is the fastest way to build revenues
NPD/ NPI
Uncover Underserviced segments
NPS
Enterprise Value
Revenue Growth
95% of new products fail to deliver to expectations and can potentially be a significant drain on revenues
Value Based Pricing
Extract more value by pricing effectively
Limit Discounting
Re-structure Rebates
The fastest way to build revenue and strengthen margin Is to review your pricing system
About Us
The Carpedia Team converges expertise in Sales, Marketing, CX and Innovation to define growth levers, quantify growth contributions per driver and then interactively with your team, drive program execution
We put strategy maps, defined process architectures, digitalization and execution skills to work to achieve success
With and through our client teams
Previous Clients
Resources
Contact Us
Should you wish to enquire about our services, please fill out the form below. We endeavour to respond to all queries within 24 hours.
Contact Us
Address
Building 2, Country Club Estates
Woodlands Drive
Woodmead
Sandton
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